Shipping and Delivery Policy

Welcome to bbkrate bombay. This Shipping and Delivery Policy governs the shipment and delivery of any items purchased from our e-commerce platform. This policy is strictly applicable to orders placed and delivered within the territory of India.

By placing an order with bbkrate bombay, you agree to be bound by the terms and conditions outlined below.

1. Order Processing Time

• Standard Processing: All orders are processed and prepared for dispatch from our fulfillment facility within 1 to 2 business days from the date of order confirmation.

• Weekend Orders: Orders placed over the weekend (Saturday and Sunday) or during major public holidays will be processed and dispatched on the subsequent Monday or the next immediate business day.

2. Estimated Shipping & Delivery Timelines

Delivery schedules are subject to the shipping method selected at checkout and the geographic location of the delivery address.

Shipping Method Destination Estimated Delivery Time (Post-Dispatch)

Fast Shipping Maharashtra (Home State) 3 to 4 Business Days

Fast Shipping All Other States (Rest of India) 4 to 6 Business Days

Flat Shipping Maharashtra (Home State) 5 to 6 Business Days

Flat Shipping All Other States (Rest of India) 6 to 8 Business Days

3. Order Tracking Mechanism

Upon dispatch of your order from our facility, an automated shipment confirmation notice containing a unique tracking number and the corresponding logistics provider’s tracking link will be transmitted to your registered email address.

If you do not receive these tracking credentials within 48 hours of order confirmation, or if you require manual tracking assistance, please contact our helpline at +91 8097842458 or email us at bbkrate@gmail.com.

4. Shipping & Delivery Costs

Delivery fees are dynamic and calculated based on the designated delivery location, package dimensions, and total weight. Prior to final payment execution, please review your Order Summary at the checkout page to inspect the specific delivery fees allocated to your individual products.

5. Failed Delivery & Undeliverable Consignments

If a shipment cannot be successfully executed and is returned to our facility due to factors attributable to customer non-cooperation or error, the customer shall bear all liabilities for the return shipping costs. Such factors include, but are not limited to:

• Provision of an incorrect, incomplete, or invalid shipping address.

• Absence of the receiver or designated representative at the time of attempted delivery.

• Explicit refusal by the customer to accept or collect the package.

In such events, the comprehensive return logistics expenses incurred by bbkrate bombay will be calculated and strictly deducted from the total order value prior to initiating any conditional refund.

6. Authorized Logistics Partners

To ensure safe and efficient transit across India, bbkrate bombay partners with reputable third-party logistics and courier companies, including but not limited to: DTDC, Shree Maruti, Mahavir Courier, Blue Dart, Delhivery, Xpressbees, Ekart, Shadowfax, India Post, and ATS.

bbkrate bombay reserves the right to select or alter the carrier for any order at its sole discretion to optimize delivery efficiency.

7. Inspection and Damage Claims Upon Receipt

Customers are legally advised to carefully inspect the external packaging and the enclosed goods for integrity and completeness prior to signing any proof of delivery or receipt.

• Damaged Packages: If the parcel is visibly compromised, tampered with, or incomplete, you must either refuse delivery entirely or sign the courier log explicitly as "Damaged".

• Reporting Window: Any discrepancies, damages, or shortages must be reported to bbkrate bombay on the same day as delivery via our customer support channels. Claims made after the day of delivery regarding external damage or missing items may not be entertained due to courier liability constraints.

8. Bank Holidays and Non-Working Days

Please note that logistics operations do not run on national, state, or bank holidays. Shipments scheduled for delivery on a public holiday will automatically be deferred to the next consecutive business day.

9. Corporate Contact Information

For any inquiries, clarifications, or disputes regarding this Shipping and Delivery Policy, please contact our support desk:

• Business Name: bbkrate bombay

• Operating Address: Mumbai, Maharashtra, India

• Customer Support Helpline: +91 8097842458

• Official Email Address: bbkrate@gmail.com

• Support Availability: Monday to Saturday, 9:00 AM to 6:00 PM IST